Privacy Policy

Information We Collect

Personal Information You Provide

When you register for our investment education programs, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, and educational background. We also gather information about your investment experience level and learning goals to personalize your educational journey.

During course enrollment, we may ask for additional details such as your professional background, financial education history, and specific areas of interest within investment strategies. This information helps us recommend the most suitable learning paths for your needs.

Automatically Collected Information

Our platform automatically collects certain technical information when you visit our website or use our services. This includes your IP address, browser type, device information, and how you interact with our educational content. We track your progress through courses, time spent on different modules, and quiz performance to enhance your learning experience.

How We Use Your Information

Your personal information serves several important purposes in delivering our investment education services. We use this data to create and maintain your student account, track your educational progress, and provide personalized learning recommendations based on your interests and skill level.

• Delivering educational content and course materials tailored to your learning objectives
• Sending important updates about course schedules, new learning modules, and platform improvements
• Providing customer support and responding to your inquiries about our programs
• Analyzing learning patterns to improve our educational methodology and course effectiveness
• Maintaining records of your educational achievements and certifications earned through our programs
• Communicating with you about relevant investment education opportunities and supplementary resources

Information Sharing and Disclosure

We take your privacy seriously and don't sell your personal information to third parties. However, there are specific circumstances where we may share your information with trusted partners who help us deliver our educational services.

Service Providers

We work with carefully selected service providers who assist us in operating our platform and delivering educational content. These include cloud hosting services, email communication platforms, and learning management system providers. All service providers are required to maintain strict confidentiality and use your information solely for providing services to Learnasti.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, legal processes, or government requests. We'll also share information if we believe it's necessary to protect our rights, prevent fraud, or ensure the safety of our students and platform.

Data Security Measures

Protecting your personal information is fundamental to our operations. We've implemented comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

1. All data transmission between your device and our servers is encrypted using industry-standard SSL/TLS protocols
2. Personal information is stored on secure servers with restricted access controls and regular security audits
3. Our staff undergoes regular privacy and security training to ensure proper handling of student information
4. We maintain backup systems to protect against data loss while ensuring these backups are equally secure
5. Regular security assessments and penetration testing help identify and address potential vulnerabilities

Your Privacy Rights

As a student with Learnasti, you have several important rights regarding your personal information. We're committed to making it easy for you to exercise these rights and maintain control over your data.

Access and Correction

You can access and review the personal information we have about you through your student dashboard. If you notice any inaccuracies or outdated information, you can update most details directly through your account settings. For information you can't modify yourself, contact our support team for assistance.

Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used format. This includes your course progress, achievements, and other educational records. To request your data, contact us using the information provided at the end of this policy.

Deletion Rights

You can request deletion of your personal information, though this may affect your ability to access certain educational materials or continue with ongoing courses. We'll retain some information as required by law or for legitimate business purposes, such as maintaining educational records and preventing fraud.

Data Retention

We retain your personal information for as long as necessary to provide our educational services and fulfill the purposes outlined in this privacy policy. Course completion records and certifications may be retained longer to maintain your educational credentials and provide verification services.

After you close your account, we typically retain basic information for up to seven years to comply with legal requirements and resolve any potential disputes. Learning analytics and aggregated performance data may be retained indefinitely in anonymized form to help improve our educational programs.

International Data Transfers

While Learnasti operates primarily in South Africa, our platform may use cloud services and providers located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights and maintain data security standards equivalent to those required in South Africa.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your learning experience and analyze platform usage. Essential cookies are necessary for basic platform functionality, while optional cookies help us understand user preferences and improve our services.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We also use analytics tools to understand how students interact with our content, helping us create more effective educational materials.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When significant changes occur, we'll notify you through email or prominent notices on our platform before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The effective date at the top of this document indicates when the current version was last updated.